Privacy Policy

Last updated: June 2026

Information We Collect

We collect personal information only when necessary to process your orders and provide customer service:

Account information: Name, email address, password (encrypted)
Order information: Shipping address, phone number, payment details
Usage data: Pages visited, browser type, IP address (anonymized)

How We Use Your Information

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service requests
Send newsletter emails (only if you subscribe — you can unsubscribe anytime)
Improve our website and services

Data Protection

We take data security seriously. All personal data is encrypted in transit (SSL/TLS) and at rest. Payment information is processed securely through our payment providers (Stripe, PayTR) — we never store your full credit card details.

Third-Party Sharing

We never sell, trade, or share your personal data with third parties for marketing purposes. We only share information with:

Payment processors (Stripe, PayTR) to process transactions
Shipping carriers to deliver your orders
Law enforcement when legally required

Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at info@metalhell.com to exercise these rights.